Residential Tenancy Program

Our Residential Tenancy Program provides free legal assistance and representation to low and modest income individuals (tenants and landlords) who are contending with tenancy law issues and/or appearing before the Residential Tenancy Branch.

Pro bono service
Residential Tenancy Act matters
Low and modest income tenants and landlords

To see if you qualify for our free legal assistance and representation services through the Residential Tenancy Program, you can fill out our Online Triage Form, email us at or call us at 1-877-762-6664 ext. 1500 or 604-482-3195 ext. 1500c. If you email or call us, please provide your name, contact information, and hearing date if one has been set. Please allow up to two business days for us to call you back. 

Our Residential Tenancy Program can assist you with the following matters:

  • Contesting an eviction
  • Disputing an illegal rent increase
  • Seeking compensation for loss of quiet enjoyment (e.g. illegal entries, incessant noise)
  • Seeking an order for repairs
  • Recovering a security deposit
  • Appearing at a hearing

For information about your tenancy law rights, consider the following resources:

Video Introduction

The Dispute Resolution Process

Residential Tenancy Law in British Columbia