APB Job Posting - F/T Tribunal Program Manager

Access Pro Bono (APB) is seeking a lawyer qualified to practice in BC with proven experience in the social justice sector and/or experience appearing before administrative tribunals for the full-time position of Tribunal Program Manager.

The position is a full-time (40 hours/week) permanent position that offers a competitive salary, benefits and five weeks of annual vacation. It is scheduled to start on or around February 4, 2019.

Purpose of Job

The Tribunal Program Manager is responsible for managing APB’s Residential Tenancy Program, Employment Standards Program and Mental Health Program. These sub-programs provide free legal advice and representation to individuals of limited means in specific areas of administrative law.

Main Duties & Responsibilities

1. Communicate with clients

• After initial client intake, contact clients to obtain further information and assess eligibility for APB programs.

• Reply to calls and emails from lawyers, referring agencies and clients.

• Provide appropriate referrals, free legal information and summary legal advice to clients who cannot be represented through the Tribunal Program.

2. Process case referrals

• Collect and organize evidence relevant to a client’s case.

• Conduct merit assessment of cases.

• Prepare case summaries and documentation for distribution to volunteer lawyers and law students.

• Maintain list of cases up to date.

3. Manage volunteer lawyers and law students

• Recruit volunteer lawyers and law students throughout BC.

• Organize training sessions for volunteers.

• Provide ongoing support to volunteer lawyers new to the Residential Tenancy Branch/Employment Standards Branch/Mental Health Review Branch proceedings (filing evidence, deadlines, reviewing applications and submissions, etc.).

• Supervise law student volunteers advocating on behalf of clients.

4. Manage interns

• Interview and recruit interns.

• Train and supervise interns on doing client intake over the phone and organizing client evidence.

• Ensure prospective clients are contacted in a timely manner.

5. Advocacy and other duties

• Represent clients when no volunteer is available for a case.

• Prepare monthly reports and statistics on program deliverables.

• Raise awareness of APB programs in BC communities.

Qualifications, Experience & Skills

• Lawyer qualified to practice in BC.

• Knowledge of BC’s justice system and legal resources.

• Experience working in a legal service environment with marginalized groups.

• Experience in administrative law, particularly tenancy law.

• Legal research and writing skills.

• Ability to make legal merit assessments.

• Ability to deal with people in distress.

• Strong people skills (i.e. patience, courtesy, compassion).

• Ability to organize, prioritize and multi-task.

Interested candidates should respond by email to Annie Baric, APB’s Operations Coordinator (abaric@accessprobono.ca), by 3pm on January 11, 2018 with a resume and cover letter addressed to Jamie Maclaren QC, APB’s Executive Director, stating salary expectations. No telephone calls please.

Although we thank all applicants for their interest, only those candidates selected for interviews will be contacted.